Privacy Policy
Your privacy and the security of your personal information are of utmost importance to us at Midnight & Marigold. We are committed to protecting your data and ensuring compliance with prevailing Indian laws.
Note: This privacy policy may be updated periodically without prior notice. We encourage you to review it regularly.
Information We Collect
When you visit midnightandmarigold.com, we collect certain types of data to enhance your shopping experience and ensure seamless transactions.
1. Automatically Collected Information (“Device Information”)
We gather technical details about your device and browsing behavior, including:
- Web browser, IP address, and time zone
- Cookies that store session details for an improved browsing experience
- Log files that track site interactions (IP address, browser type, internet service provider, referring/exit pages, date/time stamps)
- Web beacons, tags, and pixels that help us understand browsing patterns
2. Personal Information You Provide
When you place an order or create an account, we collect:
- Contact Details: Name, email address, phone number, shipping address
- Account Details: Saved addresses, order history, and passwords (securely stored)
- Transaction Details: Purchase history, billing details, and payment method (excluding sensitive card details)
How We Use Your Information
We use your data to enhance your shopping experience, process transactions, and improve our services. This includes:
- Order Fulfillment: Processing payments, arranging shipping, and delivering products
- Customer Support: Assisting with inquiries, orders, refunds, and concerns
- Security & Fraud Prevention: Identifying and preventing fraudulent transactions
- Marketing & Advertising: Sending promotional updates (only if you have opted in)
Third-Party Services
To ensure smooth operations, we work with trusted service providers. These third parties have access to your information only as required for their services:
- Courier Services: For order deliveries
- Payment Processors: To securely handle transactions
- Analytics Providers: To understand website traffic and improve user experience
- Marketing Platforms: For promotional emails, advertisements, and notifications
- IT Service Providers: To maintain website security and data storage
If you link your account with Google or Facebook, we may receive select information based on your privacy settings on those platforms.
Data Retention
We retain your personal data as long as your account remains active. If you close your account, some anonymized data may be kept for legal and business purposes.
If you wish to delete your personal information, you can request removal by contacting us.
Your Rights
As an Indian resident, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated data
- Request deletion of your personal information
To exercise these rights, please email us at [email protected].
Contact Us
For any questions regarding this policy or your personal data, reach out to us at:
📧 [email protected]
Midnight & Marigold is a registered trademark.
